Technology fails; it’s an unfortunate reality. When it does, the speed and quality of the response matter. ARUN INFO SYSTEMS is not just a vendor; we are your technical support partner. Our Services division is dedicated to maintaining the health of your IT assets, extending their lifespan, and ensuring you experience minimal downtime.
Our Scope of Services
Service Models
Why Choose Our Services?
Frequently Asked Questions
AMC typically covers service charges for unlimited breakdown calls and regular preventive maintenance visits. Spare parts can be included (Comprehensive AMC) or charged separately (Non-Comprehensive AMC) depending on the plan you choose.
Yes, for most issues related to Desktops, Networking, and Printers, our technicians visit your location. Laptops requiring chip-level work may need to be brought to our service center.
For AMC clients, we have a defined Service Level Agreement (SLA) usually within 4-6 business hours. On-call requests are typically attended to within 24 hours.